Shipping policy
Effective Date: September 14, 2026
Tactic Tools primarily sells digital products, including downloadable templates, guides, checklists, documents, spreadsheets, and other digital resources.
Digital Delivery
Digital products are delivered electronically. No physical product will be shipped unless a product listing specifically states otherwise.
After your purchase has been successfully completed, your digital product will be made available through the delivery method specified on the product page or checkout.
Delivery Issues
If you do not receive your digital product or have trouble accessing or downloading your purchase, please contact Tactic Tools through the contact information provided on our website.
Please include your order number and the email address used to make the purchase so we can assist you.
Delivery Times
Most digital products are delivered shortly after successful payment. Delivery times may vary depending on the product and the delivery method used.
Incorrect Email Address
Customers are responsible for providing an accurate email address at checkout. If you entered an incorrect email address and cannot access your purchase, contact us as soon as possible so we can review the issue and assist when possible.
Physical Shipping
Tactic Tools does not charge shipping fees for digital products because these products are delivered electronically.