Refund policy

Effective Date: September 14, 2026

Thank you for purchasing from Tactic Tools. Because our products are primarily digital products delivered electronically, the following refund policy applies.

Digital Products

All digital products are delivered electronically. Due to the nature of digital products, all purchases are generally final once the product has been downloaded, accessed, or delivered, except where otherwise required by applicable law.

We do not accept returns of digital products.

Damaged, Defective, or Inaccessible Digital Products

If you experience a problem with a purchased digital product, such as a corrupted file, missing file, incorrect file, or inability to access your purchased product, please contact Tactic Tools as soon as possible.

We will make reasonable efforts to resolve the issue. Depending on the circumstances, we may provide a replacement file, corrected file, restored access, or another appropriate solution.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us. We will review the circumstances and may provide an appropriate resolution at our discretion.

Refund Requests

Refund requests are reviewed on a case-by-case basis. Where a refund is approved, the refund will generally be issued to the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

Unauthorized Sharing or Distribution

Refunds will generally not be provided where a customer has intentionally shared, redistributed, resold, copied, or otherwise misused a digital product in violation of our Terms of Service.

How to Request Assistance

Please contact Tactic Tools through the contact information provided on our website. When contacting us, please provide your order number and the email address used for your purchase, along with a description of the issue.

Changes to This Policy

Tactic Tools reserves the right to update this Return and Refund Policy when necessary. Any changes will be posted on this page with an updated effective date.

By purchasing a digital product from Tactic Tools, you acknowledge that you have reviewed this Return and Refund Policy.